Correct or cancel an issued invoice
Use a credit note to reduce what's owed, or void an invoice that shouldn't exist.
Credit notes
Open the invoice and add a credit note for the amount to take off. It gets its own number (for example CN-0001), reduces what's owed, and shows on the client's statement.
Voiding
If an invoice was issued by mistake, open it and choose Void invoice. It stays in your records marked void, and its number isn't reused.
Still stuck?
Use Help inside the app (we'll see which page you're on), or contact us. A person reads every message.